Agency Registration & Update Process
One of the most expensive problems for many non-profits is the staff time wasted handling clients whose needs do not match the agency’s services. Make sure your information is in the 211 database and that it is accurate.
How to Register Your Agency
Please review the Inclusion/Exclusion document.
Complete the Agency and Program Registration forms (each program must have a program form).
Please include the following documents in your submission:
- Legal Tax Classification
- 501 (c)(3) status if a non-profit
- Proof of license
- Agency Registration Form
- Program Form (s)
Submit the completed and signed forms to one of the following options:
Via Email: email@example.com
Via Fax: 909-980-2957
211 San Bernardino County
Attn: Data & Research Department
9624 Hermosa Ave
Rancho Cucamonga, CA 91730
How to Update Your Listing
Find your agency by utilizing our public search function on
View the current information listed and identify if there are changes you would like to make to your listing,
At the bottom of your listing, locate and click the “email a verification request” button.
Within moments a secure link is sent via email to your agency’s designated contact.
Click the link and follow instructions in the verification email received from 211. Be sure to click “save changes.”
Your update will then be reviewed and approved by 211 staff and the 211 database. The website will be automatically updated!
Please call or email Monique Cain at 909.980.2857 ext. 226 or firstname.lastname@example.org if you need further assistance.
211 San Bernardino County staff strives to act in the highest professional manner and in accordance with the Alliance of Information & Referral Systems (AIRS). To honor the trust an agency grants by sharing its detailed information we work diligently to present all such information to the communities we serve in as clear, consistent, concise and relevant a way as possible.
Thank you from Team 211!